Shipping policy
Shipping Costs
We offer flat-rate shipping of £7.50 per order to UK mainland addresses.
Shipping costs are calculated at checkout and apply regardless of order size or value, unless otherwise stated.
Order Processing
Orders are typically processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been dispatched, you will receive confirmation via email. Processing times may vary during busy periods or for certain products.
Delivery Times
Estimated delivery times are provided at checkout and in your order confirmation. These are estimates only and not guaranteed.
We are not responsible for delays caused by:
-
Courier networks
-
Weather conditions
-
Customs or import checks
-
Events outside of our control
Shipping Methods
Orders are shipped using trusted courier partners. The choice of carrier may vary depending on the size, weight, and destination of your order.
Multiple Shipments
In some cases, items within the same order may be dispatched separately. If this happens, you will not be charged additional shipping fees.
Delivery Address Responsibility
Please ensure your delivery address is correct at the time of ordering. We cannot be held responsible for orders delayed or lost due to incorrect or incomplete address details provided at checkout.
If a parcel is returned to us due to an incorrect address, re-delivery may be subject to an additional shipping charge.
Lost or Delayed Parcels
If your order has not arrived within a reasonable timeframe, please contact us at info@theleisurelocker.co.uk and we will assist in investigating the issue.
International Shipping
At this time, we ship to UK mainland addresses only, unless otherwise stated.
Contact Us
If you have any questions about shipping or delivery, please contact us at: